FAQ

Q. What are your store hours?

Weekdays 11AM - 7PM

Saturday and Sunday 10AM - 6PM

Q. Where are you located?

You can find us inside Washington DC's Union Market, in the rear left corner directly across from the rest rooms and in between Buffalo & Bergen and Spot of Tea. 

Union Market: 1309 5th St NE Washington DC 20002

Q. How much does it cost to have my knives sharpened?

Standard belt sharpening runs $13.00 per knife, regardless of blade length. This price includes repair of small dings and chipped tips. We also offer hand sharpening, major repairs, thinning and specialty sharpening services. You can learn more by clicking the on our sharpening services page.

Q. Can I just walk in or do I need to setup an appointment?

Walk-in's are totally fine with us 7 days a week. Please note that we operate on a first come, first serve basis and thus some days we have longer turnaround times than others.

Q. How long does sharpening take?

We typically complete most jobs within 1-2 hours and will be sure to let you know how long before you should come back for pickup. We will text you once your knives are ready for you to pickup at your convenience.

Q. I live outside the DMV, how do I get you my knives for sharpening?

No problem, we also offer mail-in sharpening services.

Q. How should I bring or send my knives?

We suggest wrapping them in a thick kitchen towel with the tips covered by one end of the towel and then securing them with rubber bands or twine. If you have knife sleeves/covers handy, leaving them on is a good idea as well.

When sending along for mail-in service, if they don't move much or at all in the packaging, this means you've packed them well. Please be sure to include your contact info AND order number INSIDE the package.

Q. Do you only sharpen Japanese knives?

We sharpen nearly every major knife brand, regardless of origin, with VERY few exceptions to variety and make.

Q. Do you sharpen serrated knives?

Yes we can sharpen most serrated knives. Certain serrated knives we do not sharpen, such as those with "micro serrations" which are not designed to be resharpened.

Q. Do you sharpen anything else?

We're able to sharpen knives of all sorts including pocket knives, kitchen cutlery, small gardening tools, machetes, axes, shears (textile, kitchen, styling and animal grooming) and scissors.

We CANNOT sharpen blades with "micro serrations", chisels, katanas/swords and certain gardening tools with small radius recurve.

Q. Do you price match other knife shops?

Our retail pricing is determined per each manufacturer's Minimum Advertised Price (MAP) as set by our suppliers. Any pricing lower than this would violate our terms with said suppliers. This means we don't match discounts either, however you can sign you up for our email newsletter where we have periodic sales on knives.

Buy mail in sharpening

Select Quantity and Return Shipping Options, Checkout.

Take advantage of our discount program by purchasing future service in advance. Select your return shipping carrier (free USPS for orders over $90).

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