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Shipping & Returns

SHIPPING: We offer U.S. domestic and international shipping.

Domestic orders over $90 ship free via USPS Priority 1-3 Day Mail (Signature Confirmation upon request).

International shipping by USPS Priority International is $20. Upgraded services available for additional cost. Note: We will not respond to requests to falsify your country's tariff forms. 

Shipping via FedEx and UPS is available for purchase (Shipping speeds vary and will be estimated prior to checkout).

Typical order processing time is within 24 hours.

PLEASE NOTE: In 2022, we have experienced delays with all carriers (USPS, Fed Ex, UPS, etc). The information provided by the tracking number is the same for you as it is for us. We do not have special powers with the carriers to find additional information.

We have also experienced failures of the tracking systems, and this is also outside of our control and we cannot inquire for additional information.

Your patience with shipping delays and malfunctions are greatly appreciated. We understand your frustration and apologize in advance for not being able to help. Rest assured, we have only lost one shipment since Spring 2020, so chances are good you knife will arrive soon.

RETURNS & EXCHANGES: All sales are final for "on sale" or discounted items. New and unused items may be returned or exchanged within 30 days of shipping. Items must be in original packaging.  We reserve the right to charge a 20% restocking fee plus original shipping costs. Please send items insured to:

 

District Cutlery at Union Market

1309 5th Street NE

Washington DC 20002

 

If your return shows any signs of use or any of the packaging is missing or damaged, refund will not be processed and customer is responsible for return shipping.